How to Write a Social Media Strategy That Actually Works

Social media strategies are essential for anyone who wants to achieve a goal with their marketing; without one, you are simply posting without purpose. Without a strategy, your social media content will easily become inconsistent, and you’ll fall behind the marketing of your competitors.

When it comes to writing out a strategy, I genuinely believe that the written word is better than the typed word. There have been studies linked to writing by hand that suggest that we remember things better once we write them down. It works for me and many people to write things down, so grab a notebook and pen and let’s get into how to write your social media marketing strategy.

Goals

Firstly, let’s talk about goal setting. I see so many people who write unrealistic goals with their social media marketing, and it quickly leads to feelings of overwhelm and which can lead to burnout and feelings of worthlessness. That’s not what I want for you.

Remember back in school when teachers would harp on and on about “SMART Targets”? I used to think it was just some new buzzword that they had all decided was going to take the world by storm. It wasn’t until I started setting goals for my business that I realised that they were right.

 So, let’s write some SMART targets as our goals. For those of you who don’t recall what SMART stands for, it’s: specific, measurable, achievable, relevant, and time-bound.

Although for the purpose of this content, I’m going to reorder them.

Your goals need to be relevant to your business strategy. If your business goal is to increase your brand awareness over the next 12 months, you likely don’t need your social media strategy goal to be about monetising your content. But if you instead focused on increasing your reach, it would support your business goals.

Next, let’s look at “measurable”. We need to be able to measure your goals. So, yes, that does mean looking at your analytics. Sorry about that, but if we don’t measure the goal, we will never know if you accomplish it. So, rather than our goal being “to increase reach”, we can write that we “want to reach 1 million people with our content”. Far more measurable.

Is that goal achievable? Not likely when you are first starting out on social media. So, we need to adjust the number of people we are trying to reach so that it’s still high and a goal to be worked towards, but it’s not so high that it’s unachievable. Why not write we “want to reach 2,000 with our content”; still a high number for a novice, but it’s achievable.

Then, let’s look at the specific part of the instruction… because reaching 2,000 people isn’t enough. We need to know who they are and where they are. So, perhaps we want to refine the goal to something like “reach 2,000 sole traders, entrepreneurs and business decision makers on LinkedIn with our content”.

Now we know who we are targeting and where.

Let’s round it all off with the last element of the SMART acronym: time-bound. To know how to measure our goal, we need to know when we are going to get the measuring stick out. Otherwise, we are looking at our analytics for the sake of it, and, trust me, nobody does that. We look at them to ensure we are hitting our targets.

For me, a social media strategy typically runs for 3 months. This is because social media marketing moves at such a pace that we need to be able to adapt our strategy if something in the market changes. You can always repeat a strategy if it’s working for you and there have been no changes. That makes our example goal: “Over the next three months, we want to reach 2,000 sole traders, entrepreneurs and business decision makers on LinkedIn with our content”

Instantly, we can see that a plan is forming. Just from writing out our goal, we can see so much information about what we are going to do to achieve it.

Planning

Stick to no more than two goals as a maximum in your strategy (otherwise, your messaging can get confused). We then need to think about how we are going to achieve them.

Break down the steps you need to take to achieve your goal. For the example goal I have given above, some of my steps would likely be:

  • Send 10 connection requests on LinkedIn per day to people in my target audience
  • Post content on my profile regularly that will appeal to my target audience
  • Research keywords and content that will give my content greater reach to include in my posts
  • Engage with all comments on my posts to increase the reach of my content
  • Message new connections to grow relationships and show the algorithms that I am an active user of the platform
  • Update my profile to include the keywords I have researched that will be relevant to my audience and ensure that I am being searched for the right reasons
  • Review and keep a record of my current reach on LinkedIn

Do you see how quickly and easily we have written a plan for how we are going to achieve our goal?

Once you’ve written out the plan to reach your goals, your strategy has almost completely written itself, as we know what we want to achieve and how we are going to achieve it.

What else to include?

Finally, I would like to look at the factors that will hold me back from achieving my goals. If you notice from the steps I’ve written above, I haven’t written anything unachievable in terms of time commitments. That’s important because when you are running a business, time is your most important commodity.

By naming and writing down the things that will hold you back from achieving your goals, you can start to address them and ensure that they don’t derail your plans.

Once you have these elements written down, you have a strategy that’s built for success.

I genuinely believe that social media marketing with a strategy is simple to do and should be done by every business owner. Stick to these simple steps and you will have a strategy that will work for you: write down your SMART goals, write a plan of how you will achieve them, don’t overstretch yourself and be aware of the pitfalls that can stop you from achieving your goals.

For more help with writing your social media strategy, book a Strategy Call with me today, and I will help you to write yours at a time that suits you.

Why I started and what drives The Social Dragonfly?

Why did I set up The Social Dragonfly? This is a question you often get asked when you start your business, and, for many, it was something they always wanted to do. But that’s not why I started it.

In 2018, I was given the responsibility of doing the digital marketing for the charity I was working for at the time. I got so good at doing their marketing that I was headhunted by a Northampton-based social media agency.

I worked for the agency for a long time, and in March of 2022, during a routine employee review with one of the directors of the company (and my boss), I was asked, “Where do you want to be in 5 years time?” and my answer was simple: “Your side of the table.”

In hindsight, it was an ironic statement. I wanted to be running my own team as part of the company. Conducting employee reviews and going to networking events and business retreats to grow the reputation of the company. I did not envision myself running a business.

A few months later, around May 2022, I had gone to my first successful networking event as part of the business, and I remember having the thought: “I could do this for myself, but I would never leave the company, as I love working for them.” I never planned to work for myself.

Fast forward a few more months, and the devastating news was broken to me after I returned to work from 2 weeks’ annual leave that the company would be closing as of the end of the month.

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I was facing unemployment.

I asked the director of the company what that meant for me and the clients the company had. It was the director, and my good friend, who suggested that I start my own company doing what I was amazing at.

So that’s what I did. I spent time thinking about my business name, my personal and company values, the services I wanted to offer, the prices I would charge and the clients I want to work with… so much to plan in just a few weeks!

I had so much to think about, and yet there was one thing that I hadn’t really thought about. I hadn’t considered my north star objective when starting a business. I didn’t have a purpose. A goal I wanted to achieve…

But over the last three years of running my business, I’ve discovered that I do have a mission. Something that I want to achieve with social media marketing.

I’ve worked with a business coach for the past few years who has helped me to realise that my passion and purpose revolve around making social media marketing fun, exciting and less work with more results.

In 2025, I had an epiphany that the best way for me to do this, to have the greatest impact on business social media marketing, was to focus on the coaching aspect of my social media marketing business.

It’s my favourite moment in business when delivering a coaching call, training course or supporting my membership when I see the light come on behind their eyes when they realise that they can do their business social media.

I found my drive and my passion within my business long after I started the business, and now it’s my main message on my own social media marketing.

Want to find out how I use my social media marketing expertise to get your business flying on social media? Drop me a message.

Why is social media so important to your small business?

Social media marketing remains the easiest and cheapest way to promote your business and introduce yourself to potential clients. It’s become the indicator of “success” for many business owners. But why? When did we give our measurement of success over to an algorithm we don’t understand? 

Let’s take a look.

When you start your own business, you’re constantly told to “post about it on social media”, but nobody tells you why. It’s the one bit of advice that isn’t very helpful when you’re already feeling overwhelmed.

The truth is, it’s not about becoming an influencer. It’s about growing your audience. It’s about getting your message in front of your target audience. It’s the top level for your sales funnel that gets your message in front of a large number of people who can begin to travel down the know -> like -> trust path.

On average, it takes 7 points of contact before someone remembers your name. It can take up to 21 points of contact before they understand what you do, and up to 49 (!) points of contact before they trust you enough to buy from you.

49 touch points with someone before they are ready to buy sounds ludicrous! It sounds like an impossible task to a new business owner. How on earth are you to achieve that simply, quickly, and effectively so that you can get that much-needed cash flowing into your business?!

The answer is simple: regular and consistent posting on social media. 

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Most of us will, at some point in our lives, have created at least one post on social media. Whether it’s sharing a meme with our friends, or checking in at the pub, or ranting about something that has annoyed us. The problem that most people have is not “how” to post, it’s the why behind the post. We know we need to post with purpose, but our brains throw up all the reasons why we can’t.

When you start your business, each post suddenly becomes a business marketing decision, and we apply a lot of pressure to ourselves, because now every post has the potential to earn us customers, but it also has the potential to turn customers away. That’s the last thing we want, right?

It’s a daunting task!

That’s where I can come in. It’s my job to help make all of that seem so simple… because social media marketing should be simple, easy and effective. Think about how many people already like you; your friends, your family, your (now ex) colleagues… They like you because they got to know you. 

That’s what social media marketing is all about: helping more people get to know you online so that they can like you, trust you and buy from you. It builds your connections so that people recommend you because they trust you and allows you to “get your name out there” (which is a really nonsensical phrase in my opinion).

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Just like many small business owners will discover how essential networking is when they first start out, getting your social media marketing right is the best thing you can do to grow your business reputation. 

Social media marketing is essential for businesses; it can be the key to unlocking your next client. Let’s face it, we all want more customers, more business, and to grow our reputation. The most effective way we can do that is to use social media marketing.

If you’re a business owner looking to grow online, what’s holding you back from using social media?

5 tips for improving your videos

I know so many people shy away from making videos, but videos on social media aren’t going anywhere. Here are my 5 top tips to encourage you to get in front of the camera and do a video for your business – you’ll thank me for it later!

You know you’re the expert in your industry, so you know what to say. Try saying it on video today!

1 – Look at the camera

This one is important – your audience can tell if you’re looking at yourself in the video and it can put them off…

Looking into the camera is a great way to connect with your audience – it looks like you are looking right at them. Take a look at some of the videos you watch when online, do you feel more connected with the people who look directly at the camera or the ones who are watching themselves?

If the idea of seeing yourself as you record puts you off, don’t have the camera on selfie mode; flip it and stand behind the camera. This is a great way to get used to looking directly at the camera lens when recording videos.

Another way to do this is to get a small sticker and place it on your phone next to the camera and use a post-it note to cover the screen so that you can’t see yourself. The bonus of this technique is you can write notes about what to talk about on the post-it note.

2 – Plan what you are going to say

When you are recording videos, make sure that you know what you want to talk about. Don’t just hit record and hope that it will make sense.

Of course, if you are using an audio file from TikTok or Instagram Reels, make sure you know the script that you need to lip sync to.

This is where the Post-it note on your phone can come in handy, as you can write notes on it to help keep you on track when your nerves kick in.

Think about what you want the video to be about. Are you giving top tips or updating people on what is going on in your industry? Make sure you stick to the subject matter and keep the video on track.

This will also help you to keep the videos short and to the point. Most videos on social media are under 3 minutes long, and while 3 minutes might sound like a long time, when you start talking about your specialist subject matter, those minutes will fly by. Plan what you are going to say.

3 – Smile

You love your business and what you do, right?

So smile and let the love of what you do shine through! It’s far more engaging to watch a video where the person speaking shows passion for what they are talking about!

If you’re engaging in your video, guess what? Your audience is more likely to engage with it!

It doesn’t have to be a full-tooth cheesy grin for the whole length of the video; you can smile warmly as you welcome people to your video. Smiling makes you seem friendly and inviting and people are far more likely to watch a video when they feel like the person they are watching is a friend.

Smile and have fun with your videos.

4 – Pay attention to what’s behind you

I don’t know about you, but I’m fascinated by people’s backgrounds in their videos!

Whether I’m watching Reels, TikTok, or YouTube, I can’t help but check out the background…

Think about this when you post your videos – have you got the dirty washing in the background? Or have you got cobwebs visible? Are you in your workspace?

When showcasing your business, the background is important. You can always green-screen it… use your skills in Canva to create a branded background for your videos.

5 – Remember to act natural

Just be yourself!

Remember, you are your business’s Unique Selling Point (USP); nobody else has a ‘you’ in their business.

Even I used to struggle on this one – people will tell you that I used to put on a horrible ‘phone voice’ in videos. Oh! And I used to forget to blink! I would be so focused on looking into the camera that I would forget to blink.

To stop doing it, I now imagine that my best friend is the camera, and imagine I’m talking to her, it makes me act more naturally and more like myself.

Whether you are just starting out in making videos or have been recording yourself for years, videos can make you nervous. Taking these simple steps to improve your videos will ensure that your audience doesn’t know about your nerves.

The algorithms on social media platforms are loving video content and show no signs of that changing. One thing is certain: if you want your business to succeed on social media, you need to get in front of the camera and start recording videos.

Give it a go – remember, nobody looks at you the way you look at yourself! Leave your insecurities at the door and press record!

How to Go Live on social media

Going live is great for your business! However, just like with videos, I hear of so many people not knowing what to do or how to do it.  I’m going to share with you my tips on how to go live successfully.

As they are another form of video, the algorithms love accounts that go live regularly and will boost your reach because of live videos. How often have you seen notifications on Facebook and LinkedIn that someone has gone live? This is what you want for your business – for social media platforms to be encouraging people to engage with you!

Have a plan for what you are going to say/show in your live video.

Are you running a competition or are you showcasing a new product?

Lives are a great way to show the real you, but you need to have a plan so that your live is structured. It doesn’t need to be scripted, but planned lives are more successful than unplanned ones.

Plan how long each live is going to be. You could try going live every day for ten minutes in the morning or you could do a live video on a Friday as a weekly roundup. Know what you want to discuss during the live session and be clear in your presentation.

Schedule your Live

If you have a plan for what you want to show on your live, you’ll have some idea when you will be going live…

Scheduling time to go live means that you can create posts and content about your live – so you can tell your audience about it and they’ll be more likely to join in! As I said above, are you going to go live daily or weekly? Let your followers know when they are going to see you live.

Plus – bonus! It means it gives you extra content for your business page! What more could you ask for? 💜💚

Keep it steady

Use a tripod, ring light, or selfie stick to keep your camera still while you record your live.

Jittery videos can be distracting for many people watching. Even when you are walking around somewhere, keep your camera as steady as possible. It will make the video easier for your audience to watch.

If you don’t already have one, purchasing a ring light is an excellent investment for your business! They aren’t too expensive and will aid you in being able to take photos and videos for your business.

Say “Hello”

Saying hello to your followers as they join your live can help your audience feel valued. It will help your business feel more welcoming, just like you would say hello if they were to walk into your shop.

As you get the notifications that people are joining your live, say hello to them.

If you can’t see exactly who it is that is joining (sometimes on phones and laptops it doesn’t allow you to see this) say a general welcome to people as they join. The icon at the top, which looks like an eye, will tell you how many people are watching you live.

Respond to comments.

Just as you do for your regular posts, respond to comments made on your live!

Whether you respond to them and read them out on the live, or you read them afterwards – make sure you interact with every comment your followers make.

You could always ask your audience to comment with a certain hashtag if they are watching it afterwards and set a moderation alert on your page for when people use the hashtag – it will alert you to new comments on the post. For example, on a lot of my Facebook lives, I ask people to comment with “#replay” if they are unable to watch the video live. I’ve set up an alert on the Facebook page for this hashtag to let me know when someone uses it.

Social media platform algorithms love reactive and interactive accounts. Going live is one of the best ways you can interact with your audience. Just like video, the algorithms love this style of media.

Lives are also a great way of showcasing the “real you”. Lives aren’t about being perfect, they aren’t about being edited and polished, they are about showing you a little bit of behind-the-scenes action. This is a great way to build trust with your audience and add value to your pages. You can use live videos to add value by sharing industry-related news and top tips.

The list of things to talk about on a live video is endless and the benefits are innumerable. If you haven’t thought about going live on your social media yet, now is the perfect time to try it!

Are you going live on social media? Tell me your experience in the comments.